AIROnews no 3/ 2000 contents

•    Editorial : Optimizing Customer Contacts, by Eric Bibelnieks, Stefano Gliozzi and Michael P. Haydock
•    Creation of a new AIRO Website and OR Guided Tour
•    Assegnazionne Premio di Laurea Camerini-Carraresi 2000
•    AIRO 2001 Call for Papers
•    Sailing : Micro Processor Production Planning
•    Scheduling : Nonlinear Programming Application Results
•    Jubilee and OR : The XV World Youth Day
•    EURO Summer Institute (ESI) XIX
•    ORP3 - Operational Research Peripatetic Post-graduate Programme
•    Novità Editoriali
•    CRIFOR - Centro di Ricerca e Formazione per l'Ottimizzazione su Reti
•    Calendar